Welcome to the PPO

The Prisons and Probation Ombudsman (PPO) carries out independent investigations into deaths and complaints in custody. The detailed role and responsibilities of the PPO are set out in his office’s Terms of Reference. The PPO has two main duties:

  •  to investigate complaints made by prisoners, young people in detention (prisons and secure training centres), offenders under probation supervision and immigration detainees
  •  to investigate deaths of prisoners, young people in detention, approved premises’ residents and immigration detainees due to any cause, including any apparent suicides and natural causes.

The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.

Latest news

  • PPO Stakeholder feedback survey 2015-16

    Complete PPO’s annual stakeholder feedback survey 2015-16.

    The Prisons and Probation Ombudsman provides services to a range of stakeholders and annually seeks their views as to our performance. These views are absolutely key to understanding our strengths and weaknesses, as well as gaining concrete examples of how … Continued

  • PPO Ukraine Minister for Justice

    Ombudsman hosts delegation from Ukraine’s Ministry of Justice

    The Prisons and Probation Ombudsman, Nigel Newcomen CBE, yesterday hosted a delegation from the Ukraine’s Ministry of Justice, headed by First Deputy Minister Natalia Sevostianova. The meeting was part of a fact-finding visit, sponsored by the Council of Europe, as … Continued

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