|

Welcome to the PPO

The Prisons and Probation Ombudsman investigates complaints from prisoners, those on probation and those held in immigration removal centres. The Ombudsman also investigates all deaths that occur among prisoners, immigration detainees and the residents of probation hostels (Approved Premises).

 

What's new


01 May 2012 - A new complaints leaflet entitled ‘How to Complain to The Ombudsman’, together with an accompanying poster has been launched to increase awareness of our independent investigation complaints and the process complainants need to follow.


The leaflets and posters are being distributed to establishments to be used with immediate effect. Further copies can be ordered or can be downloaded from this site including in 19 other languages. We hope that this new literature will improve access to the Ombudsman, cut inefficiency and reduce the frustration of complainants, prison staff and this office by increasing the proportion of complaints eligible for investigation and resolution.


12 March 2012 - Between January 2007 and December 2010, the Prisons and Probation Ombudsman (PPO) undertook over 400 investigations into natural cause deaths in custody. Our latest thematic report, 'Learning from PPO investigations: Natural cause deaths in prison custody' provides a summary of data collected from these investigations, and identifies areas to be explored further as part of our lessons learned strategy for 2012-15.
 

PPO Information

 

Quick Links

Publicity Materials
These are the documents that publicise our services and are available in other languages.
Disclosure Policy
Disclosure Policy
How to make a complaint
How to make a complaint
Fatal Incident Reports
A unique archive of reports produced after our investigation into fatal incidents. Names have been removed to protect individual's privacy.