The Prisons and Probation Ombudsman investigates complaints from prisoners, those on probation and those held in immigration removal centres. The Ombudsman also investigates all deaths that occur among prisoners, immigration detainees and the residents of probation hostels (Approved Premises).
22 January 2014 - A new Learning lessons bulletin: Complaints investigations issue 4 - Use of force has now been published. This bulletin draws a number of lessons to be learned about the use of force.
21 January 2014 - Leaflets of 'How to complain to the Ombudsman' have been updated with our new postal address and telephone numbers; and distributed to all establishments. It is also available to print from our publicity materials page. More publicity material can be ordered by completing this form and sending it to PPOComms@ppo.gsi.gov.uk.