The Prisons and Probation Ombudsman (PPO) carries out independent investigations into deaths and complaints in custody. The detailed role and responsibilities of the PPO are set out in his office’s Terms of Reference. The PPO has two main duties:
The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.
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This is the second annual report of the complainant survey which we introduced in 2012 and compares the two years. There are signs, even in cases where their complaint is not upheld, that there is a greater understanding among prisoners … Continued
This latest survey provides an essentially positive set of results for the Prisons and Probation Ombudsman. It is clear that stakeholders are growing in their knowledge and understanding of the Ombudsman’s activities, and generally recognise the positive contribution that we … Continued
Women and young people in prison tend not to make formal complaints, as they mistrust the internal complaints system, said Nigel Newcomen, the Prisons and Probation Ombudsman (PPO). Today, he published a thematic report on lessons to be learned from … Continued
The latest Learning Lessons publication looks at 84 of 89 self-inflicted deaths in prison between April 2013 and March 2014 and compares the issues that arose to those of the year before. “There is no simple answer to why the … Continued