Welcome to the PPO
The Prisons and Probation Ombudsman investigates complaints from prisoners, those on probation and those held in immigration removal centres. He also investigates all deaths that occur among prisoners, immigration detainees and the residents of probation hostels (Approved Premises).
What's new
-
21 October 2009Visit our new You Tube PPO page to view our brand new promotional films
-
21 October 2009PPO Complaints DVD Transcript (PDF 0.04Mb)
-
21 October 2009PPO Overview DVD Transcript (PDF 0.03Mb)
PPO Information
-
About the Ombudsman
Information about the Ombudsman, Stephen Shaw. -
Annual Report 2008-2009 (PDF 1.67Mb)
Our latest annual report detailing our performance and progress. -
On the case: The changing face of complaints work (PDF 0.63Mb)
November 2009 -
Terms of Reference
The Ombudsman has agreed updated terms of reference with Ministry of Justice Ministers
Quick Links
- Disclosure Policy
- Disclosure Policy
- How to make a complaint
- How to make a complaint
- Fatal Incident Reports
- A unique archive of reports produced after our investigation into fatal incidents. Names have been removed to protect individual's privacy.