The Prisons and Probation Ombudsman investigates complaints from prisoners, those on probation and those held in immigration removal centres. The Ombudsman also investigates all deaths that occur among prisoners, immigration detainees and the residents of probation hostels (Approved Premises).
26 November 2013 - The latest Learning lessons bulletin: Complaints investigations bulletin issue 3 - Prisoner dismissal from employment has now been published. This learning lessons bulletin looks at the frequent complaints that the PPO office receives about prisoners being dismissed from employment.
25 November 2013 - Please be aware that the PPO postal address and telephone numbers have changed and you can find them on our Contact us page
17 September 2013 - PPO Annual Report 2012-13 has now been published
30 August 2013 - Ministers agreed to revised Terms of Reference which extended the remit of the Ombudsman to include the investigation of complaints from children in Secure Training Centres.
29 August 2013 - Bereaved families survey 2011-13 summarises feedbackfrom bereaved families and/or friends about the work of the PPO.
9 July 2013 - The response of the PPO to the MoJ consultation paper CP14/2013 on Transforming Legal Aid has now been published on our Responses to consultations page.
3 June 2013 - The Stakeholder Survey 2012 has now been published.
30 May 2013 - The PPO Business Plan 2013-14 has now been published.
9 May 2013 - PPO structure and processes are currently under review and may therefore not be completely up to date on the website.