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About Us

The Prisons and Probation Ombudsman investigates:

  • complaints from prisoners, people on probation and immigration detainees held at immigration removal centres
  •  deaths of prisoners, residents of probation service Approved Premises, and those held in immigration removal centres.

The Ombudsman is appointed by the Secretary of State for Justice and is completely independent of the Prison Service, the National Probation Service and the Border and Immigration Agency.

The current Acting Ombudsman is Jane Webb. She is supported by a team of deputies, assistants, investigators and administration staff.