Access to Information

The Prisons and Probation Ombudsman is committed to operating in an open and transparent manner. Click here to view our Access to Information Policy.

This policy sets out how the PPO complies with information legislation and how to request information we hold.

The Freedom of Information Act 2000

This Act, which came into effect on 1 January 2005, gives any person, of any nationality, anywhere in the world the right to request official information from public authorities, including the Prisons and Probation Ombudsman. This right is subject to certain exemptions.

To make a Freedom of Information request for information held by the Prisons and Probation Ombudsman (PPO), please email PPOMailFreedomofInformationRequests@ppo.gov.uk

To make a Freedom of Information request for information held by HM Prison and Probation Service (HMPPS), please email data.access@justice.gov.uk

Further information and advice on Freedom of Information can be found on the Information Commissioner’s website: https://ico.org.uk/your-data-matters/official-information/

Your right of access 

You have the right to ask an organisation whether or not they are using or storing your personal information. You can also ask for copies of your personal information, verbally or in writing. This is called the right of access and is commonly known as a subject access request (SAR).

Under the right of access, you are entitled to your own personal data.

For personal data held by the PPO about yourself, or about another living person if you have their permission, please email: PPOMailSubjectAccessRequests@ppo.gov.uk

For personal data held by HM Prison and Probation Service (HMPPS) about yourself, or about another living person if you have their permission, please email data.access1@justice.gov.uk