If you have a complaint about the service you have received from HM Prison Service, the UK Border Agency or the National Probation Service, you should always complain to them directly in the first instance to try to get the problem resolved.
If your complaint is not resolved or you're not happy with the way your complaint is dealt with, you can then report your complaint to us.
What to expect when you make a complaint
Prison complaints
Probation complaints
Immigration complaints
Complaint case studies
Complaint forms
Complaints FAQs