Welcome to the Prisons

and Probation Ombudsman for England and Wales website

 

 

The Prisons and Probation Ombudsman was appointed by the Home Secretary and investigates complaints from prisoners and those subject to probation supervision, or those upon whom reports have been written. The Ombudsman is completely independent of both the Prison Service and the National Probation Service (NPS). The current Ombudsman is Stephen Shaw, and a team of deputies, assistants, investigators and other staff supports him.

The Ombudsman is also responsible for investigating all deaths of prisoners and residents of probation hostels and immigration detention accommodation.

This website is here to help you understand how and when you can use the office of the Prisons and Probation Ombudsman.