The Ombudsman and Senior Staff

The Ombudsman - Nigel Newcomen CBE

Nigel Newcomen was appointed as the Prisons and Probation Ombudsman on 5 September 2011.

Deputy Ombudsmen

Fatal Incidents Investigations

Michael Loughlin is responsible for investigating deaths that occur in prison, young offender institutions, probation Approved Premises and immigration removal centres whatever the cause of death.

Complaints Investigations

Elizabeth Moody is responsible for investigating complaints by prisoners, those under probation supervision and immigration detainees.

Head of Learning Lessons & Strategic Support

Louise Falshaw is responsible for driving the learning lessons agenda and providing strategic support to the office.

Assistant Ombudsmen

Karen Cracknell

John Cullinane

Michael Dunkley

Kate Eves 

Wendy Martin  

Olivia Morrison-Lyons

Colleen Munro

Dionne Spence 

Thea Walton

Nick Woodhead