Ombudsman hosts anniversary seminars

To mark the 20th anniversary of his office independently investigating complaints (and the 10th anniversary of investigating deaths in custody), the Ombudsman held three seminars in 2014 to help NOMS learn lessons from PPO investigations. The theme of the seminars was ‘Making a Difference’ and they were aimed at senior operational staff including governors, safer custody managers and heads of healthcare. MIchael Spurr, Chief Executive of NOMS, and two Deputy Directors of Custody responded to the PPO presentations and there were discussions focused on barriers to implementing PPO recommendations and sharing good practice.

The slides from the seminars can be viewed here

Self-inflicted seminar- web

Natural cause seminar -web

Complaints seminar slides – web