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On the Case: The Acting Prisons and Probation Ombudsman: Jane Webb (PDF, 2986.90MB)
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May 2010
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On the Case: Learning from the Ombudsman's Reports (PDF, 903.39MB)
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March 2010
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On the case: The changing face of complaints work (PDF, 641.58MB)
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November 2009
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On the Case: Big increase in complaint volumes (PDF, 2607.86MB)
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August 2009
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On the Case: Five Years Investigating Fatal Incidents (PDF, 2753.67MB)
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June 2009
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On the Case: As others see us (PDF, 2016.14MB)
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February 2009
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On the Case: Getting the message across (PDF, 2815.24MB)
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December 2008
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On the Case: The Ombudsman's Targets (PDF, 824.94MB)
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August 2008
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On the Case: Complaints about the content of reports (PDF, 2923.40MB)
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May 2008
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On the Case: Complaints about the content of reports (PDF, 1532.59MB)
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February 2008
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On the Case: Deaths following release from custody (PDF, 525.64MB)
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November 2007
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On the Case: Independence and Authority (PDF, 2614.33MB)
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August 2007
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On the Case: The Interests of the Young (PDF, 966.70MB)
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February 2007
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On the Case: Learning the Lessons from Deaths in Custody (PDF, 1562.86MB)
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November 2006
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On the Case: Investigations 'R' Us (PDF, 399.48MB)
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May 2006
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On the Case: Learning Not to Jump the Gun (PDF, 744.81MB)
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February 2006
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On the Case: Reasons to be Cheerful (PDF, 601.36MB)
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August 2005
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On the Case: Prison Adjudications – The need for consistency (PDF, 984.05MB)
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February 2005
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On the Case: Lessons for the Prisons Service (PDF, 1117.03MB)
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November 2004
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On the Case: Settling complaints in partnership (PDF, 1774.25MB)
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August 2004
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On the Case: Year of change, year of achievement (PDF, 1864.15MB)
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May 2004
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On the Case: One office, two functions (PDF, 1165.78MB)
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February 2004
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On the Case: Timeliness is next to godliness (PDF, 1285.35MB)
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November 2003
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On the Case: Resolving complaints in the most appropriate way (PDF, 930.33MB)
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August 2003
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On the Case: New Complaints System Proves it's Worth (PDF, 761.02MB)
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May 2003
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On the Case: A life in the week of the Ombudsman (PDF, 317.51MB)
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February 2003
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On the Case: The Complaints of Middle Age (PDF, 804.31MB)
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November 2002
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On the Case: The difference between Men and Women (PDF, 926.44MB)
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August 2002
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On the Case: What Prisons can teach Probation (PDF, 700.39MB)
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May 2002
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