| Title | Date of publication |
|---|---|
| On the Case: Lessons for the Prisons Service (PDF, 1.09MB) | November 2004 |
| On the Case: Settling complaints in partnership (PDF, 1.73MB) | August 2004 |
| On the Case: Year of change, year of achievement (PDF, 1.82MB) | May 2004 |
| On the Case: One office, two functions (PDF, 1.14MB) | February 2004 |