| Title | Date of publication |
|---|---|
| On the Case: Getting the message across (PDF, 2.75MB) | December 2008 |
| On the Case: Getting the message across (PDF, 2.75MB) | December 2008 |
| On the Case: The Ombudsman's Targets (PDF, 0.81MB) | August 2008 |
| On the Case: Complaints about the content of reports (PDF, 2.85MB) | May 2008 |
| 180.08 Death of a man resident in Approved Premises (PDF, 0.15MB) | February 2008 |
| On the Case: Complaints about the content of reports (PDF, 1.50MB) | February 2008 |