PPO newsletters
| Title | Date of publication |
|---|---|
| On the case: The changing face of complaints work (PDF, 0.63MB) | November 2009 |
| On the Case: Big increase in complaint volumes (PDF, 2.55MB) | August 2009 |
| On the Case: Five Years Investigating Fatal Incidents (PDF, 2.69MB) | June 2009 |
| On the Case: As others see us (PDF, 1.97MB) | February 2009 |