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The Prisons and Probation Ombudsman was appointed by the Home Secretary and investigates complaints from prisoners and those subject to probation supervision, or those upon whom reports have been written. The Ombudsman is completely independent of both the Prison Service and the National Probation Service (NPS). The current Ombudsman is Stephen Shaw, and a team of deputies, assistants, investigators and other staff supports him.
The Ombudsman is also responsible for investigating all deaths of prisoners and residents of probation hostels and immigration detention accommodation.
This website is here to help you understand how and when you can use the office of the Prisons and Probation Ombudsman.
how
PPO can help you
What we do, how to use the service
complain
with confidence
making a complaint to PPO
what's
new
The latest news from PPO
ombudsman
and staff
Complete list of all Assistant Ombudsmen and Investigators
publications
Download copies of the Annual Report, Case Digest newsletter and other reports
and publications
complaint
form
Printable application form
contact
us
Write, phone or email the Ombudsman
useful
links
Other sites that you may find useful
cymraeg
Welsh version of this site
Prisons and Probation
Ombudsman
Ashley House
2 Monck Street
London SW1P 2BQ
© Crown Copyright 1999, 2000, 2001,
2004
Page amended 6 January 2004
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