Welcome to the PPO

The Prisons and Probation Ombudsman (PPO) carries out independent investigations into complaints and deaths in custody. The detailed roles and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has three main duties:

  • to investigate complaints made by prisoners, young people in detention (prisons and secure training centres), offenders under probation supervision and individuals detained under immigration powers (detained individuals)
  • to investigate deaths of prisoners, young people in detention, approved premises’ residents and detained individuals due to any cause
  • to investigate deaths of recently released prisoners that occur within 14 days of release from prison (except homicide)

The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.

Click here to read our 2021/22 Annual Report

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Latest news

  • Why don’t women complain?

    This article first featured in Inside Time’s December newspaper: https://insidetime.org/why-dont-women-complain/   I am an Assessment Officer at the Prisons and Probation Ombudsman, known as the PPO. The PPO carries out independent investigations into complaints and deaths in custody. I am… Read More

  • PPO confirm investigation of a man who died in hospital on 19 November 2022

    The Prisons and Probation Ombudsman carries out independent investigations into deaths of prisoners, young people in detention, approved premises residents and individuals detained under immigration powers. We can confirm that we are investigating the death of a man who died… Read More

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