The Prisons and Probation Ombudsman (PPO) carries out independent investigations into deaths and complaints in custody. The detailed role and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has two main duties:
The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.
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On Monday 3 June, the Prisons and Probation Ombudsman will be replacing our live phone line with a monitored answering service. What are we trying to achieve? PPO assessors and investigators will serve our end users more efficiently… Read More
Reviewing the PPO/HMPPS Impact Symposium 2019. Since April 2012, we have made over 10,000 recommendations (including those repeated) in the course of 1,996 investigations into deaths in custody. Virtually all of those are accepted by the prison at the time… Read More
