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The Prisons and Probation Ombudsman (PPO) carries out independent investigations into deaths and complaints in custody. The detailed role and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has two main duties:
The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.
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Following the latest Government advice about the national response to COVID-19, the Prisons and Probation Ombudsman has made the very difficult, but unavoidable, decision to reduce our service to the people who can complain to us. We have kept our… Read More
The PPO is continuing to investigate complaints from prisoners and deaths in custody during the COVID-19 situation. We are taking into account the Government advice on social distancing and have suspended our visits to prisons.