Welcome to the PPO

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The Prisons and Probation Ombudsman (PPO) carries out independent investigations into complaints and deaths in custody. The detailed role and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has two main duties:

  •  to investigate complaints made by prisoners, young people in detention (prisons and secure training centres), offenders under probation supervision and immigration detainees
  •  to investigate deaths of prisoners, young people in detention, approved premises’ residents and immigration detainees due to any cause, including any apparent suicides and natural causes.

The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.

Latest news

  • Welcome to issue #5 of The Investigator, the PPO’s regular newsletter

    Welcome to the latest issue of The Investigator. In this edition, our first in lockdown, we aim to tell you something about how the work of the PPO is being delivered in these unprecedented and challenging times. Two articles, one focused… Read More

  • PPO Covid-19 June 30 Update

    From 6 July 2020 the Prisons and Probation Ombudsman will be able to return to the office building for the first time since lockdown. A small number of staff will begin printing letters to send to those in prison. We… Read More

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