Welcome to the PPO

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The Prisons and Probation Ombudsman (PPO) carries out independent investigations into complaints and deaths in custody. The detailed roles and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has three main duties:

  • to investigate complaints made by prisoners, young people in detention (prisons and secure training centres), offenders under probation supervision and individuals detained under immigration powers (detained individuals)
  • to investigate deaths of prisoners, young people in detention, approved premises’ residents and detained individuals due to any cause, including any apparent suicides and natural causes
  • to investigate deaths of recently released prisoners, using the PPO’s discretionary powers

The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.

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Latest news

  • From prison to working at the PPO

    This article was first issued in June, written by Prisons & Probation Ombudsman Sue McAllister for prisoners and readers of Inside Time: Everybody Counts From prison to working at the PPO One of the first things I did when I… Read More

  • Read all about it! The Investigator Issue 8

    Welcome to Issue 8 of The Investigator! This issue brings together articles on work across our complaints and fatal incident functions, and a paper written by one of the academics we are working with to strengthen the impact of our… Read More

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