Welcome to the PPO

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The Prisons and Probation Ombudsman (PPO) carries out independent investigations into complaints and deaths in custody. The detailed role and responsibilities of the PPO are set out in our office’s Terms of Reference. The PPO has three main duties:

  •  to investigate complaints made by prisoners, young people in detention (prisons and secure training centres), offenders under probation supervision and immigration detainees
  •  to investigate deaths of prisoners, young people in detention, approved premises’ residents and immigration detainees due to any cause, including any apparent suicides and natural causes
  • to investigate deaths of recently released prisoners or detainees, using the PPO’s discretionary powers

The purpose of these investigations is to understand what happened, to correct injustices and to identify learning for the organisations whose actions we oversee so that the PPO makes a significant contribution to safer, fairer custody and offender supervision.

Latest news

  • The Traveller Movement – PPO July Article

    This article was written by staff at the Prisons and Probation Ombudsman. We’d like to thank The Traveller Movement for publishing this article in July 2020. You can view their article here. The Prisons and Probation Ombudsman (PPO) is appointed… Read More

  • Welcome to issue #5 of The Investigator, the PPO’s regular newsletter

    Welcome to the latest issue of The Investigator. In this edition, our first in lockdown, we aim to tell you something about how the work of the PPO is being delivered in these unprecedented and challenging times. Two articles, one focused… Read More

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