Access to Information

The Prisons and Probation Ombudsman is committed to operating in an open and transparent manner. Click here to view our Access to Information Policy.

This policy sets out how the PPO complies with information legislation and how to request information we hold.

The Freedom of Information Act 2000

This Act, which came into effect on 1 January 2005, gives any person, of any nationality, anywhere in the world the right to request official information from public authorities, including the Prisons and Probation Ombudsman. This right is subject to certain exemptions.

To make a request for information under the Freedom of Information Act 2000 you can contact PPOMailFreedomofInformationRequests@ppo.gov.uk.

Further information and advice on Freedom of Information can be found on the Information Commissioner’s website: https://ico.org.uk/your-data-matters/official-information/

Your right of access 

You have the right to ask an organisation whether or not they are using or storing your personal information. You can also ask for copies of your personal information, verbally or in writing. This is called the right of access and is commonly known as a subject access request (SAR).

Under the right of access, an individual is only entitled to their own personal data. Subject access requests can be made verbally or in writing (by post or email). Subject access requests by email should be sent to PPOMailSubjectAccessRequests@ppo.gov.uk.