The Ombudsman

Kimberley Bingham

Kimberley Bingham became Acting Prisons and Probation Ombudsman on 1 July 2022.

Acting Deputy Ombudsman

Fatal Incidents

Deputy Ombudsman


Acting Deputy Ombudsman

Learning Lessons & Strategic Support


Caroline Mills


Susannah Eagle


Nikki Robinson

Caroline Mills is responsible for investigating deaths that occur in prison, young offender institutions, probation approved premises and immigration removal centres. Susannah Eagle is responsible for investigating complaints from prisoners, immigration detainees and young people in detention.
Nikki Robinson is responsible for driving the learning lessons agenda and providing strategic support to the office.

Assistant Ombudsmen

Lisa Burrell

Tallulah Frankland

Mark Judd (Acting)

Louise Richards


Assistant Ombudsmen
Akile Clinton

Neil Mullane

Lee Quinn

Mike Chinnick-Hughes

Nick Woodhead

Assessment Team Manager

Leoni Larbi

Head of Learning Lessons

Alec Martin

Acting Head of Strategic Support

James Lavin

Acting Head of Strategy

Peter Dixon

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