The Ombudsman
Prisons and Probation Ombudsman, Elizabeth Moody
Elizabeth Moody became Acting Prisons and Probation Ombudsman on 1 August 2017.
Deputy Ombudsman – Fatal incidents
Acting Deputy Ombudsman – Complaints
Deputy Ombudsman –
Learning Lessons & Strategic Support
Deputy Ombudsman, Richard Pickering


Deputy Ombudsman, Karen Johnson


Deputy Ombudsman, Kimberley Bingham

Richard Pickering is responsible for investigating deaths that occur in prison, young offender institutions, probation approved premises and immigration removal centres. Karen Johnson is responsible for investigating complaints from prisoners, immigration detainees and young people in detention.
Kimberley Bingham is responsible for driving the learning lessons agenda and providing strategic support to the office.
Assistant Ombudsmen

Susannah Eagle

Simon Stanley

Caroline Mills

Lisa Burrell

Louise Richards

Assistant Ombudsmen

Lee Quinn

Nick Woodhead

Neil Mullane

Jane Willmott

Akile Clinton / Vicki Cole

Head of Learning Lessons

Vicky Tuck

Head of Strategic Support

Dan Crockford

Prisons and Probation Ombudsman, fatal incidents investigations Prisons and Probation Ombudsman, complaints investigations Prisons and Probation Ombudsman, learning lessons