PPO Articles archive

From COMP1 to Canary Wharf

This article first appeared on Inside Time in November: https://insidetime.org/from-comp1-to-canary-wharf/ The public watchdog that investigates prisoners’ complaints has begun hiring former prisoners to work in its office. First recruits speak exclusively to Inside Time When prisoner Andy Morris was wrongly accused of… Read More

The Key Worker Scheme

The key worker system is an important part of HMPPS’s response to self-inflicted deaths, self-harm, and violence in prisons. It is intended to improve safety by engaging with people, building better relationships between staff and prisoners, and helping people settle… Read More

How to submit an eligible complaint

The PPO independently investigates complaints from people in prison, Young Offender Institutions, Secure Training Centres, immigration detention and on probation. This article explains how those in prison can submit an eligible complaint. Before we can investigate your complaint, we must… Read More

Email a Prisoner PPO success!

As you probably know, in late March, Prisons and Probation Ombudsman staff were unable to access our office due to the restrictions introduced by the government in response to the COVID-19 pandemic. This meant we were unable to access our… Read More

The Traveller Movement – PPO July Article

This article was written by staff at the Prisons and Probation Ombudsman. We’d like to thank The Traveller Movement for publishing this article in July 2020. You can view their article here. The Prisons and Probation Ombudsman (PPO) is appointed… Read More

Investigating complaints in lockdown

We are now well into the third month of lockdown and we know how challenging it has been for everyone who lives, or works, in prison. With regimes restricted and most outside agencies unable to work within the walls, independent… Read More